Privacy Policy

Effective Date: January 16, 2025

**1. Introduction**

Moorland Rovers is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information.  By using our services, you consent to the practices described in this policy, including be added to our newsletter.

**2. Information We Collect**

We may collect the following types of personal information:

* **Information you provide directly:** This includes information you provide when you contact us (e.g., enquiring about services, registering for an account), filling out forms on our website or by phone, or participating in surveys. This may include your name, address, phone number, email address, vehicle details, and payment information.

* **Information collected automatically:** We may automatically collect information about your use of our website, such as your IP address, browser type, device information, pages visited, and the time spent on those pages.  We also may use cookies and similar technologies to collect and store information.

* **Information from third parties:** We may receive information about you from third-party sources such as vehicle history reports.

**3. How We Use Your Information**

We use the collected information for the following purposes:

* **Providing services:** To fulfil your requests for services, including repairs, maintenance, or restoration of your vehicle.

* **Improving our services:**  To analyse trends, statistics, and to improve our website and services.

* **Communicating with you:** To send you important information about your services, including updates and confirmations or appointment reminders, order confirmations, service updates and other communications directly related to our service offerings.

* **Marketing (optional):**  If you have provided consent, we may use your information to send you marketing communications about our products or services.  You can opt-out of receiving marketing communications at any time.

* **Legal compliance:** We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

**4. Sharing Your Information**

We may share your information with the following parties:

* **Service providers:** We may share your information with third-party service providers who assist us in providing services (e.g., payment processors, vehicle history report providers, or repair parts suppliers).

* **Business partners:**  We may share your information with specified business partners to allow them to offer additional services relevant to your interactions with us

**5. Data Security**

We implement reasonable security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction.  However, no method of transmission over the internet or electronic storage is 100% secure.

**6. Your Rights**

You have the right to access, correct, and delete your personal information.  Please contact us at [email protected] to exercise these rights.

**7. Children’s Privacy**

Our services are not directed at children. We do not knowingly collect or maintain personal information from children.

**Your Consent**

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

**8. Contact Us**

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

[email protected]

Unit 2B East Way,

Lee Mill Industrial Estate,

Ivybridge

Devon

PL21 9GE

**9. Changes to this Policy**

We may update this Privacy Policy from time to time.  Any changes will be posted on this page, and the “effective date” will be updated.  We encourage you to review this Privacy Policy periodically.